Shipping
Please note that the shipping policy varies by brand. Please make sure you are referencing the right brand.
Aostirmotor will arrange the Shipping according to your address.
Attention:
1. Normally, your order will be picked up by FedEx from our warehouse within 3 days;
2. However, due to COVID-19, the FedEx processing center is seriously understaffed, so your package tracking information cannot be pdated in time;
3. Shipping time of your order: 10-25 days
Eunorau Standard Shipping Timelines (if in stock):
US: 10 - 20 daysCanada: 15 - 30 days
Haidong has 4 large warehouses in the United States, distributed in California and Oregon and we have 1 warehouse in Canada. The total area of the warehouse is 10,000 square meters, which is enough to ensure sufficient inventory! We store various models of prototype bicycles in the warehouse.
If you have personalized customization needs, such as battery replacement, motor specifications or body color, logos, etc., please let our technical team process the order and ship it quickly for you. We store a large number of brand accessories in our warehouse, such as Shimano gearboxes, Samsung batteries, Kenda tires, KMC chains, Tektro brakes, etc., which can be assembled quickly and conveniently according to your configuration requirements.
Any questions please email us at: naktousa@gmail.com
Shipping from:
We ship from our warehouse at :1683 Sierra Madre Circle，Placentia，CA, 92870, USA
Shipping time:
Open now from Monday to Friday (9:am to 5:00 pm Pacific Time)
Shipping Date:
All ebikes in stock will ship out in 1-3 business days. It will takes 3-5 business days to arrive.
Delivery time:
Normally ebikes would arrive in 3-5 business days, however during COVID-19, are delivery times may vary slightly.
Shipping Company:
We delivery by UPS ground
Shipping area:
We ship nationwide across the USA except Alaska and Puerto Rico. Customers who live in Puerto Rico，and Canada, please email: info@coastbikeco.com
All of our products are shipped by UPS Ground . More than 10 bikes will send by the Truck. The truck company will call you once it arrives to your destination terminal to schedule delivery time and date with you. Please make sure that someone will be present to receive the items and that you give us a valid day time phone number for them to contact you. Also be sure to fully inspect the shipment when it arrives and notify the driver of any damage or missing pieces.
Orders made on Saturdays, Sundays and holidays will be processed on the following business day.
*Please note that during holiday or busy season, there might be a delay in shipping out your unit, we want to make sure that your unit is completely checked before it leaves our warehouse.
Sava Standard Shipping Timelines (if in stock):
All bikes are shipped by UPS and have an expected delivery time of:
2-3 weeks to the Continental US & Canada